Last updated: August 08, 2018

Thank you for using our platform!

We recommend that you carefully read the following information contents in order to understand PureWest – Portugal Experiences privacy policy.

YOUR PRIVACY IS IMPORTANT FOR US

PureWest – Portugal Experiences values your privacy. This privacy policy is intended to convey how the personal information of the users of the PureWest platform is collected and processed.

This privacy policy also applies to personal information collected by other means in addition to its online platform, namely through the operation and delivery of our services.

PureWest, located at Rua General António Damião, nº2, Loja B, Caldas da Rainha, is responsible for the treatment of your personal data for the purposes stated in this privacy policy. You can contact us, [through our Data Protection Officer], to:

  • Address – Rua General António Damião, nº2, Loja B, Caldas da Rainha, 2500-839
  • Telephone – (+351) 916697990
  • Eletronic address – geral@pure-west.com

COVERAGE SCOPE

This privacy policy concerns the PureWest – Portugal Experiences online platform. However, other entities / companies operated by third parties may be promoted on the platform, so we recommend reading and reviewing their respective privacy policies before deciding to provide your personal information to those entities.

PURPOSES AND LEGAL BASIS OF THE PROCESSING OF PERSONAL DATA

Your personal data are processed, through physical or electronic means, for the following purposes, and under the respective legal bases:

  1. Information and registration on the platform of PureWest – Portugal Experiences, with the processing of personal data constituting a pre-contractual procedure for the celebration and execution of a service contract. The absence of the personal data necessary for this purpose makes it impossible to conclude them.
  2. Conclusion of contracts for the provision of the services promoted by the company PureWest – Portugal Experiences, substantiating the processing of personal data a necessity for the performance of that contract. The absence of personal data necessary for this purpose prevents the execution of the contract;
  3. Billing / tax / accounting effects inherent the prestation of the servisse(s) agreement, substantiating the processing of personal data a legal obligation of PureWest – Portugal Experiences. The absence of personal data necessary for this purpose makes its effects impossible.
  4. Submission of catalogs and promotional information, within the framework of the previously established business relationship, substatiating the processing of personal data a legitimate interest of PureWest – Portugal Experiences.
  5. Submission of catalogs and promotional information from PureWest – Portugal Experiences business partners, when the consent of the holder of the personal data has been previously provided, through a free, specific, informed and explicit expression of will.

TYPE OF DATA COLLECTED

By providing your personal information on our online platform, you agree to the information / data treatment practices set forth in this privacy policy.

For the purposes set forth in this privacy policy, and in the context of a minimization policy, personal data collected are only those necessary or required, namely personal and family identification, education /formation , professional, tax and banking data.

INFORMATION GATHERED BY PUREWEST – PORTUGAL EXPERIENCES

For an adequate provision of services, PureWest – Portugal Experiences requests a set of essential information:

  • Information about creating an account on the platform: To fully enjoy the features offered in the PureWest online platform, you will need to create an account. For this, information will be requested such as; First and last name; nationality; date of birth; genre; email address.
  • Information related to identity verification: Identity verification actions may be requested, such as sending government issued ID, passport, identity card or driver’s license images.
  • Payment information: To activate the reservation functionality on the platform of PureWest – Portugal Experiences, financial information (bank account and credit card data) may be requested in order to enable the payment process.

HOW WE USE THE COLLECTED INFORMATION

The information collected aims to guarantee security conditions and better use of our online platform, meeting the assumptions covered by the applicable legislation.

In general, the transfer of your personal data allows:

  • Access and use the platform of PureWest – Portugal Experiences;
  • Provide customer support services;
  • Send messages and alert services related to the individual account of each client;
  • Streamline the process of promotional actions;
  • Participate in contests, sweepstakes, questionnaires or other promotional activities or events promoted by PureWest – Portugal Experiences and / or its partners;
  • Elaboration of profiles, in order to allow the creation of specific promotional offers that meet the individual motivations of each client associated with the platform of PureWest – Portugal Experiences;
  • Avoid situations of fraud.

COMPLIANCE WITH LAW, RESPONSE TO LEGAL ORDERS, PREVENTION OF DAMAGES AND PROTECTION OF OUR RIGHTS

PureWest – Portugal Experiences may disclose your information, including personal information, to courts, law enforcement and judicial authorities or to authorized third parties, if and to the extent that it is mandatory or permitted to do so by law or when disclosure is reasonably necessary:

  • To comply with our legal obligations;
  • To comply with legal procedures and respond to lawsuits filed against PureWest – Portugal Experiences;
  • To respond to confirmed requests relating to a criminal investigation, or alleged or presumed illegal activity, or any other activity liable to expose PureWest – Portugal Experiences, to expose you or any other of our users to legal liability;
  • To implement and administer our Terms of Service, Terms of Payment or other agreements entered into;
  • To protect the rights, property or personal safety of PureWest – Portugal Experiences and its employees.

COLLECTED INFORMATION TO THIRD PARTIES

PureWest – Portugal Experiences privileges a wide network of cooperation with different partners. We do not control, supervise or respond to the way third parties providing your information process your personal data collected.

If you create a link, access or log in to your account at PureWest – Portugal Experiences, through a third party service (eg Google, Facebook or Instagram and Twitter), the third party service may send us information such as your registration information and profile on that service. This information varies and is controlled by that service, or as authorized by you, in the privacy settings that you configured on that service.

GOOGLE MAPS / EARTH

The PureWest Platform – Portugal Experiences use Google Maps / Earth services, including Google Maps API (s). Use of Google Maps / Earth is subject to the Google Maps / Earth Supplemental Terms of Use and the Google Privacy Policy.

GOOGLE ANALYTICS

We use the Google Analytics tool to review our users’ use of the PureWest – Portugal Experiences website. Google Analytics provides aggregated data to help us make informed business decisions. Ultimately, Google as a third party controls the information you collect through Google Analytics and you should check your privacy practices before using the PureWest – Portugal Experiences platform. You can learn more about Google’s privacy practices with regard to Google Analytics at http://www.google.com/analytics/learn/privacy.html.

COOKIES POLICY

Like most major global platforms, the PureWest – Portugal Experiences website uses Cookies. Cookies allow the storage of information, automatically, regarding your activities on the webiste / platform. For more information on how Cookies are used, check out our Cookies policy.

CATEGORIES OF PERSONAL DATA RECIPIENTS

The processing of personal information / data collected for the indicated purposes will be done for PureWest – Portugal Experiences, by subcontractors responsible for managing the online platform, accounting, customer service and software management, which will process your personal data exclusively on behalf of, and in accordance with the instructions of PureWest – Portugal Experiences. Your personal data may also be disclosed to the authorities that may legitimately receive them under legal or regulatory terms.

PERIOD OF CONSERVATION OF PERSONAL DATA

PureWest – Portugal Experiences will retain your data only for as long as is necessary within the scope of the purpose (s) set forth in this privacy policy (unless a longer period of retention is required by applicable law). However:

  1. The personal data collected, with consent, will be immediately eliminated, if there is no contract execution;
  2. The personal data collected, with consent, will be immediately eliminated when the consent is withdrawn, and this action can take place at any time. The revocation of the consent does not compromise the lawfulness of the processing of your personal data made based on the consent previously given;
  3. Personal data collected in processes that need to be revalidated will be kept up to the date of revalidation, even if they exceed the legally required deadlines. If this revalidation does not occur, personal data will be immediately deleted.

TITULARES OF PERSONAL DATA RIGHTS

Under the terms of the law, when it comes to the protection of personal data, the data subject has the right to ask the data controller to have access to the personal data concerning him or her, as well as their rectification or erasure. The data subject also has the right to demand, in certain circumstances, the limitation of the processing of personal data, as well as the right to object to the processing and portability of the data. The data subject, finally, has the right to withdraw the consent given to the treatment of the same.

AMENDMENTS TO THIS PRIVACY POLICY

PureWest – Portugal Experiences reserves the right to modify this Privacy Policy at any time in accordance with this provision. If we change this Privacy Policy, we will post the revised version on the PureWest Platform and update the “Last Updated” date at the top of this Privacy Policy. If you disagree with the terms of the revised Privacy Policy, you may cancel your Account. If you do not cancel your Account prior to the date of entry into force of the revised Privacy Policy, your continued access to or use of the PureWest Platform – Portugal Experiences will be subject to the revised Privacy Policy.

HOW YOU CAN EXERCISE YOUR RIGHTS

You may exercise these rights of access, rectification, erasure, limitation to treatment, opposition to the treatment, portability or withdrawal of consent from PureWest – Portugal Experiences through its online platform (in the area dedicated to the definitions of the privacy policy), by sending an email to geral@pure-west.com or by written communication to the adress Rua General António Damião, nº2, Loja B, Caldas da Rainha, 2500-839.

The exercise of these rights may prejudice the possibility of concluding or maintaining contracts, particularly in cases of deletion, opposition to the treatment or withdrawal of consent to the processing of personal data that are indispensable to the performance of the contract.

The exercise of these rights and the provision of their information or communications are free of charge. However, where the exercise of those rights is manifestly unfounded or excessive, in particular, requests for data which do not exist, the exercise of those rights by virtue of Union or national law or the repetitive character of applications, without prejudice to other specific grounds, may be refused in the event of a lack of legal basis, or the required payment of a fee taking into account the administrative costs of providing information, communications or requested action.

In case of doubt as to the identity of the natural person submitting the request, in order to exercise the rights of the data subject, in particular where the information provided by the person is insufficient or incorrect, PureWest – Portugal Experiences may request additional information , so that, in security, the identity of the data subject is confirmed.

AUTOMATED DECISIONS

PureWest – Portugal Experiences will be able to elaborate profiles of the data subjects, being able to make automated decisions, based on the personal characteristics, professionals provided, with the purpose of promoting products and services that meet the personal needs / motivations of the data holders.

CROSS-BORDER TREATMENT

PureWest – Portugal Experiences does not process or transfer personal data outside the territory of the European Union, in particular to a third country or an international organization.

RIGHT TO SUBMIT A CLAIM TO A CONTROL AUTHORITY

In accordance with applicable Community regulations, the data subject has the right to complain to the competent control authority, in this case the National Data Protection Commission.